For US Managed Service Providers
Stop losing accounts because you can’t staff fast enough.
Gabtech Global places vetted Filipino helpdesk technicians and developers into US MSPs. ConnectWise and NinjaOne experience. US time-zone aligned. 12-point recruitment. One Virginia MSP received five technicians in two weeks for the price of two domestic employees.
What’s actually happening in your MSP
Every unfilled helpdesk seat is losing you money right now.
Vacant helpdesk seats don’t just slow you down. Senior engineers doing Tier 1 tickets are billing at the wrong rate. Clients calling without coverage become clients who leave. The revenue impact of understaffing compounds faster than most MSPs track. Domestic hiring for helpdesk runs 8 to 12 weeks on a good cycle. Gabtech Global’s pipeline is already running. The candidates have already been screened. Your interview is step 11, not step 1.
Senior engineers stuck on Tier 1
Your highest-billable people are answering password-reset tickets because there's no Tier 1 bench. The margin loss compounds every week.
Domestic hiring runs 8 to 12 weeks
By the time you've sourced, interviewed, offered, and onboarded, two more accounts have churned. Speed to hire is speed to revenue.
Two domestic seats cost what five Filipino seats cost
The same caliber of professional, on the same stack, at a fraction of the payroll. The math changes what coverage looks like.
Replacement risk kills the ROI on any hire
A consultant who leaves at month three costs more than the local hire you didn't make. Gabtech's retention is over 90%.
What we staff for MSPs
Roles that are ready to deploy.
Helpdesk Tier 1 & Tier 2
Ticket triage, end-user support, password resets, basic troubleshooting, escalation handling. Demonstrated experience in ConnectWise and NinjaOne.
Software Developers
Internal tools, integrations, automation. Full-stack and back-end specialists across common stacks.
Network Engineers
Network monitoring, configuration, and support. Availability and specific stack experience.
Case Study
Virginia MSP.
5 helpdesk technicians.
2 weeks.
Scaling capacity without ballooning overhead: How Gabtech delivered a full support bench in record time
Sourcing domestic helpdesk talent used to take this Virginia-based MSP months per role, stalling growth and stretching their existing team thin.
Gabtech Global sourced, screened, and placed 5 dedicated helpdesk support technicians in just two weeks, all for the cost of 2 US-based employees. The result? 75% faster onboarding and a 60% reduction in annual payroll expenses.
5
Technicians delivered
2 Weeks
From engagement to staffed
60%
Lower payroll vs. US
Our 12-point recruitment process
97% filtered before you spend a minute interviewing.
Most staffing firms send resumes and call it a shortlist. Gabtech's shortlist is the output of 12 steps. By the time a profile reaches your inbox, it has cleared assessment testing, a personality test, reference and background checks, and two internal interviews.
Job posting
We initiate the recruitment process by posting job openings across various sourcing channels to attract qualified candidates.
Resume screening
Applicant resumes are carefully screened against the job description and requirements to assess qualifications and role compatibility.
Resume screening
Applicant resumes are carefully screened against the job description and requirements to assess qualifications and role compatibility.
Initial interview
An initial interview evaluates the candidate's English communication and comprehension skills, qualifications, relevant abilities, and overall compatibility with the role.
Assessment tests
We administer assessments as needed based on the client's requirements. For technical roles, candidates complete a skills assessment to evaluate their technical abilities against the specific requirements of the position.
Assessment tests
We administer assessments as needed based on the client's requirements. For technical roles, candidates complete a skills assessment to evaluate their technical abilities against the specific requirements of the position.
Work-from-home readiness check
We evaluate the candidate's remote work setup to ensure it meets the minimum internet connectivity and computer requirements. Candidates without backup equipment or internet at the time of screening are required to secure these upon hiring.
Work reference checks
We conduct comprehensive work reference checks to verify a candidate's employment history, performance, and professional conduct.
Work reference checks
We conduct comprehensive work reference checks to verify a candidate's employment history, performance, and professional conduct.
Background & social media check
We review publicly available professional and social media profiles and conduct preliminary screening based on relevant employment considerations. Candidates must also submit a valid Philippine National Bureau of Investigation (NBI) Clearance before hiring.
Behavioral interview & personality assessment
A second interview evaluates the candidate's commitment, work ethic, professionalism, and alignment with company values, supported by a personality assessment.
Behavioral interview & personality assessment
A second interview evaluates the candidate's commitment, work ethic, professionalism, and alignment with company values, supported by a personality assessment.
Candidate endorsement
We share resumes, voice recordings, and personality test results of pre-vetted candidates with our client. This may include assessment test results, certificates, and sample works if requested or required by our client.
Client review & candidate selection
The client reviews the submitted candidate profiles and selects the candidates they would like to interview.
Client review & candidate selection
The client reviews the submitted candidate profiles and selects the candidates they would like to interview.
Final interview
We coordinate the final interview with the client, who conducts the interview and makes the final hiring decision.
Kick-off & onboarding
Upon hiring, we facilitate a kick-off meeting to align on introductions, roles and responsibilities, scope, deliverables, communication, tools, expectations, and the official start date. Before starting, selected candidates must sign an accountability form committing them to comply with our data security protocols and those of the client.
Kick-off & onboarding
Upon hiring, we facilitate a kick-off meeting to align on introductions, roles and responsibilities, scope, deliverables, communication, tools, expectations, and the official start date. Before starting, selected candidates must sign an accountability form committing them to comply with our data security protocols and those of the client.
The honest answer on compliance
Straight answers on the questions MSP buyers actually ask.
Most staffing sites claim certifications they don't have. Gabtech Global won't. What follows is exactly where the company stands, without qualification.
Background-checked consultants
Every consultant clears step 7 of our recruitment process: criminal background check, social media review, character references, and prior-employer feedback.
SOC 2 / ISO 27001
We are upfront about our current compliance credentials and will confirm any SOC 2 or ISO 27001 requirements early in the procurement process.
NDA before placement
Every consultant signs a confidentiality and non-disclosure agreement before deployment, requiring them to protect client information and use it only for authorized work.
Client-controlled access
Clients determine which systems, tools, and information each consultant can access based on their assigned responsibilities.
The guarantee most staffing firms don’t make
The guarantee most staffing firms won't put in writing.
30-day money back
Test the fit, risk-free, for 30 days. If you are not completely satisfied with your new team member during the first month, we will issue a full refund with no fine print and no hassle.
Lifetime replacement
Your coverage is protected for the life of our partnership. If a consultant ever needs to be replaced, we source and transition a new candidate at zero additional cost to you.
Next Step
Tell us the role.
We’ll tell you the timeline.
30 minutes covers stack alignment, role specifics, current bench depth, and realistic delivery timing. By the end of the call you’ll know whether Gabtech can staff the role and roughly when. If we can’t, we’ll say so on the call.
Schedule a Discovery Call